EPISODE
5

5

How to Build a US Sales Team When You're Expanding From Europe with James Isilay

with Guest Name, Guest Title at Company

with
James Isilay,
Founder of Cognism

James Isilay,

Founder of Cognism

Show notes

Most European founders expanding to the US make the same hiring mistake. This episode breaks down what actually works when building a commercial team across the Atlantic.

Tired of watching US expansion burn through cash with nothing to show for it? Wondering whether to hire senior or junior first, which city to land in, or how to stop your new US team from churning out within a year?

James Isilay founded Cognism and scaled it from zero to $80M+ ARR, navigating the move from the UK to the US firsthand, including an early pivot from New York to Boston that changed the trajectory of the business. He's since advised multiple high-growth B2B software companies on strategic expansion and go-to-market.

You'll walk away with a clear framework for sequencing your US expansion: when to transplant your own people, when to start hiring locally, and the positioning work most founders skip that determines whether the whole thing sticks. This isn't theory, it's a playbook built from real decisions and real mistakes.

This one is for European and UK-based SaaS founders and GTM leaders who are planning or actively navigating US expansion. If you're deciding on your first US hire, choosing a city, or trying to figure out why your US pipeline isn't converting, this is the episode.

Key Takeaways

>> Hiring a senior US sales leader before you've built a working system on the ground is the most common and most expensive way European founders fail at US expansion.

>> Transplanting early employees from your home base creates a bridge between your existing playbooks and the new market, giving your US team access to the knowledge network that remote hires simply can't replicate.

>> Choosing a city based on where your specific industry talent lives, not prestige or personal preference, dramatically affects hiring quality, retention, and cost.

>> Founders need to find a tight ICP with high win rates in the US market before putting their foot on the pedal with sales hiring; without that foundation, you're accelerating from nothing.

Chapter Markers

00:00 - Why hiring senior in the US usually fails

02:59 - The pattern behind failed European expansions

05:17 - Starting junior vs. transplanting your own team

06:32 - How often founders need to be on the ground

07:50 - New York to Boston: why geography matters

10:01 - Choosing a city based on talent, not prestige

12:27 - The competitor that burned through a Series A in San Francisco

14:04 - Time zone overlap and the East Coast advantage

15:09 - US vs. UK sales talent: cost, churn, and calibration

17:44 - Adapting your hiring process for the US market

20:33 - Building culture across a satellite office

22:33 - Why your UK brand doesn't transfer to the US

24:44 - Reducing churn: comp, culture, and in-office presence

26:46 - Working with specialist recruiters in the US

28:55 - The one thing James would tell every founder before expanding

30:17 - Honest signals that you're ready and false ones that trick you

33:08 - Quickfire round

Useful Links & Resources

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