Director of Sales Operations & Strategy

Company Overview

We've partnered with a dynamic SaaS company that specializes in cloud cost management through an innovative platform designed to enhance visibility and efficiency for businesses. Our client is dedicated to fostering a fun and vibrant startup culture while driving rapid growth and empowering global leaders across various industries.

Role Overview

We are seeking a Director of Sales Strategy & Operations to report directly to the VP of Sales. The ideal candidate will have a strategic mindset and extensive experience in scaling sales operations beyond $30M in revenue. This individual will be pivotal in shaping revenue strategy, driving operational excellence, and optimizing sales performance.

Responsibilities

• Strategic Leadership: Own and drive the strategic direction of sales operations, providing insights and recommendations to accelerate revenue growth and support scalability.
• Revenue Analytics: Develop and implement frameworks for pipeline velocity, forecast accuracy, capacity planning, win rate analysis, and other key sales metrics.
• Sales Development Oversight: Manage the sales development function, driving efficiency through data-driven decision-making, performance metrics, and process optimization.
• Systems & Tools Administration: Oversee the administration and optimization of the sales tech stack, ensuring seamless integration and utilization of tools like Salesforce and others.
• Sales Enablement: Design and execute onboarding programs, ongoing training, and development initiatives to empower the sales team.
• Sales Operations: Lead the execution and improvement of sales processes, including renewal management, forecasting, and deal desk operations.
• Cross-Functional Collaboration: Partner closely with various teams to align on go-to-market strategies and drive operational efficiencies.
• Process Optimization: Identify inefficiencies and implement scalable processes to improve overall sales effectiveness.

Requirements

• 7+ years of experience in sales operations, sales strategy, or revenue operations roles within a high-growth B2B SaaS environment.
• 3+ years of people management experience.
• Proven experience scaling sales operations beyond $30M in ARR.
• Expertise in Salesforce administration and sales analytics.
• Strong leadership, communication skills, and problem-solving abilities.
• BA/BS degree preferred or equivalent relevant work experience.
• Must be based in NYC.

Benefits

• Private Health Insurance (including dental, vision, and life insurance)
• 401K Plan
• Hybrid office model - 3 days per week in office (midtown Manhattan)
• Unlimited PTO!