Founding Solutions Engineer

Company Overview

We’ve partnered with an innovative startup that is building the AI infrastructure of the future. With a strong focus on enhancing data quality for AI applications, they aim to revolutionize how companies manage their training data. Backed by top investors and industry leaders, this fast-growing company is recognized as a leader in the market.

Role Overview

Our client is seeking a talented Machine Learning Solutions Engineer to join their Product team. In this role, you will work closely with customers to understand their needs and provide essential technical support. You will act as the bridge between the commercial and technical teams, ensuring seamless communication and project execution.

Responsibilities

• Support technical customer onboarding through technical sessions and data management.
• Develop scripts and tools to address urgent customer feature requests, facilitating the integration of solutions into the main platform.
• Serve as the face of the engineering team for customers and prospects.
• Collaborate with commercial teams throughout the customer lifecycle to assist in technical discussions and deal-making.
• Work with Sales and Machine Learning teams to prepare and conduct product demonstrations.

Requirements

• 1+ years of experience, preferably as a Solutions Engineer.
• Proficient in Python SDKs, APIs, SQL, and cloud integrations.
• Detail-oriented with a strong customer-first mentality.
• A problem-solving mindset with the ability to quickly address customer issues.
• Familiar with debugging code and estimating the scope of bug fixes.
• Ability to thrive under pressure and maintain a deal-driven approach.
• Previous experience in a fast-paced B2B startup is a plus.

Benefits

• Competitive salary, commission, and equity in a rapidly growing business.
• Strong in-person culture with most team members in the office 3+ days a week.
• Opportunities for growth within the company as it rapidly expands.
• 25 days of annual leave plus public holidays.

This is a unique opportunity to join a startup with a clear mission in Enterprise AI, working across various industries such as healthcare, surveillance, retail, and agriculture, contributing to cutting-edge advancements in computer vision and deep learning.